Peace of mind for your critical applications with our SLA-based plan

the Software does not work in its entirety; and/or a critical security vulnerability in the Software is discovered; data or queries are lost or misdirected; and a work around is not possible or does not yield reproducible results.

the Software’s stability is heavily impaired and/or the Software cannot be continuously operated; and/or the Software’s core functionalities have errors that may only be circumvented temporarily; and/or data consistency is not always given but may be restored via data recovery measures.

whilst the Software’s stability is sporadically impaired, the Software can be continuously operated for longer periods; and/or the Software’s core functionalities have minor errors which can be circumvented without substantial limitations to the Software’s functionalities; and/or the Software’s core functionalities have errors when using the Software in an untypical way whilst data consistency is given.

the Software’s peripheral functionalities such as aid and/or informative functionalities have errors; and/or the Software’s outputs have errors but no data is lost.